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Privacy Policy

Effective Date: April 29, 2026

Altura Financial Group ("Company," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information collected through www.goalturafinancial.com (the "Site") and related communications.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly, such as:

  • name;

  • email address;

  • phone number;

  • state of residence;

  • insurance-related inquiry details;

  • information you provide in forms, quote requests, or messages.

Information collected automatically, such as:

  • IP address;

  • browser type;

  • device information;

  • referral source;

  • pages visited;

  • approximate location information derived from IP address;

  • website usage information collected through cookies or similar technologies.

2. How We Use Information

We may use information to:

  • respond to inquiries and provide requested information;

  • contact you about quotes, appointments, products, or services;

  • operate, maintain, analyze, and improve the Site;

  • protect against fraud, unauthorized activity, and security incidents;

  • comply with legal, regulatory, and recordkeeping requirements;

  • market our services, subject to applicable law and your communication preferences.

3. How We Share Information

We may share information:

  • with service providers who help us operate the Site, forms, communications, scheduling, analytics, hosting, or marketing;

  • with insurance carriers, agencies, brokers, or partners, where needed to evaluate or assist with your inquiry or application;

  • with professional advisors or legal authorities when necessary to protect our rights, comply with law, or respond to legal process;

  • in connection with a business transfer, merger, sale, or reorganization.

We do not sell your personal information for cash.

4. Cookies and Tracking Technologies

The Site may use cookies, pixels, analytics tools, and similar technologies to understand traffic, improve functionality, and measure marketing performance. You may be able to adjust browser settings to limit certain cookies, but some Site functions may not work properly if you do.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system or method of transmission over the internet can be guaranteed to be completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

7. Third-Party Services

The Site may contain links to third-party websites, forms, tools, or platforms. Their privacy practices are governed by their own policies, not this Privacy Policy. We are not responsible for third-party privacy or security practices.

8. Email and Text Communications

If you provide your contact information, we may send you emails or text messages about your inquiry, requested services, follow-up communications, or marketing, subject to applicable law. You may opt out of marketing emails by using the unsubscribe link, and you may opt out of text messages by replying STOP.

9. Children’s Privacy

The Site is not directed to children under 18, and we do not knowingly collect personal information from children under 18.

10. Your Choices

You may contact us to request updates or corrections to information you submitted. You may also opt out of marketing communications as permitted by law. We may still send non-marketing communications related to your inquiry, relationship, or legal obligations.

11. State-Specific Rights

If state privacy laws apply to your information, you may have additional rights regarding access, deletion, or correction, subject to applicable exceptions. To submit a request, contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions become effective when posted on the Site with the revised effective date.

13. Contact

Altura Financial Group
www.goalturafinancial.com
jose@goalturafinancial.com
(915) 328-0839

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